BOOKING POLICY.
Cancellations Policy
Cancellation by you
UK Workshops & Courses: Should you wish to cancel an art course that you have booked, the person who booked must contact us immediately in writing to info@brettmanley.co.uk. In all cases Brett Manley will retain the non-refundable deposit taken at the time of booking. If cancellation is less than eight weeks before the start date of your booked workshop or course, there will be no refund.
Cancellation by you
Indian Retreats: There is a non-refundable deposit of 50% of the final price you pay for your place on the retreat. Cancellations four months to ten weeks: 75% non-refundable, cancellations within ten weeks of the date: 100% non-refundable.
Cancellation by us: If Brett Manley / Art Holidays Kerala has to cancel a holiday, workshop, course or rearrange dates, you will be offered to transfer to the new dates. If you cannot attend the new dates then you will be offered a full refund for all the remaining days of your course or workshop.
In the unlikely extreme circumstance that Brett Manley/Art Holidays Kerala has to cancel a retreat, Brett Manley/Art Holidays Kerala will refund the full amount of the retreat costs only. Costs associated to flights, transfers, or any other costs incurred to you are not the responsibility of Brett Manley/Art Holidays Kerala and will not be refunded. (We strongly suggest that you acquire travel insurance to cover any situation that may arise, such as change of ticket dates, sickness, family, covid etc.)
An exception to Brett Manley/Art Holidays Kerala being held liable for a cancellation, is when an ‘act of God’ or ‘Force Majeure’, such as extreme weather conditions; a tsunami, an international emergency, or other uncontrollable unforeseen incidents, but not limited to, have happened. ’Brett Manley/Art Holidays Kerala cannot be held liable or responsible for circumstances beyond its control such as an ‘act of god’ or ‘Force Majeure’.
Refunds Policy
Your refund will be credited to the original purchaser’s credit card.
Please note card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.